Refund and Return Policy

We understand completely, "it's not what your expected".  We accept returns for a full refund of the item's sale price.  However, please note the following:

  • Shipping will not be refunded on return orders.
  • You are responsible for return shipping.
  • Certain Items may have a restocking fee

To request a refund, please use the contact form and select the returns category.

Returns Shipping Address:

Colombia Treasure Returns
6920 Golden Gate Pkwy
Naples, FL 34105
 

A refund will be credited within 5 business days after the recipet of your returned merchendise.  We recommend using a trackable shipping carrier.

Damaged merchandise will not be refunded.